NAVIGATION ANOMALY REPORT.

The Navigation Guidance Anomaly Report is an online service that give you the opportunity to provide us with specific details about Navigation discrepancies you have experienced. The information provided by you is then passed onto our partners to investigate and where applicable, make changes to future software releases.

Customer Information.

Salutation:

*

First Name:

*

Last Name:

*

Email:

*

Contact Tel:

*

Vehicle Information.

Vehicle Make:

*

Vehicle Model:

*

Year:

Chassis Number:

* last 7 digits only

Please Note: Please provide only the last 7 digits in the chassis number field above. This can be found on either your BMW Service Car, the vehicle registration tag, the compliance plate or located under the vehicles bonnet.

Navigation System Information.

CIC Based system (BMW and MINI)

Querying the Navigation Map version

Enter "Navigation" menu
Select "Options"
"Navigation system version" is displayed

Version:

*

ASK or Carin based systems (BMW and MINI).

Please eject the Navigation Disc from the Navigation system to confirm the version:

Navigation Map Version number OR Year:

* This is available from the DISC label.

Navigation Disc Part No:

* This is available from the DISC label or Case.

Anomaly location.

Location Street:

*

Location Suburb:

*

Location State:

*

Nearest Junction:

Direction of Travel - From:

Direction of Travel - To:

*

Route Criteria:

*

Have you already notified a BMW dealer of this anomoly:

*

If Yes to Number 19 which BMW dealership:

Brief Description of Anomaly:

*

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