NAVIGATION ANOMALY REPORT.

The Navigation Guidance Anomaly Report is an online service that give you the opportunity to provide us with specific details about Navigation discrepancies you have experienced. The information provided by you is then passed onto our partners to investigate and where applicable, make changes to future software releases.

Customer Information.

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Vehicle Information.

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* last 7 digits only
Please Note: Please provide only the last 7 digits in the chassis number field above. This can be found on either your BMW Service Car, the vehicle registration tag, the compliance plate or located under the vehicles bonnet.

Navigation System Information.

CIC Based system (BMW and MINI)
Querying the Navigation Map version
  • Enter "Navigation" menu
  • Select "Options"
  • "Navigation system version" is displayed
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ASK or Carin based systems (BMW and MINI).

Please eject the Navigation Disc from the Navigation system to confirm the version:
* This is available from the DISC label.
* This is available from the DISC label or Case.

Anomaly location.

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Submit
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